← Back to all roles
Customer Experience
Help Desk Analyst
Internal IT support for distributed American workforces.
Indicative rate
$18–$28/hr
Final rate depends on seniority, tools, and time-zone requirements.
Request this roleResponsibilities
What they'll own
- Provision accounts and access
- Resolve L1/L2 desktop issues
- Own the helpdesk queue
Typical skills
What we look for
Active DirectoryMDM toolsTicketing systems
Standards every candidate meets
- · US-based, native English fluency
- · Reference-checked and portfolio-reviewed
- · Time-zone overlap with your working hours
- · 30-day replacement guarantee
Ready when you are