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Customer Experience
Customer Support Rep
Handle inbound tickets and chats with genuine American warmth.
Indicative rate
$14–$22/hr
Final rate depends on seniority, tools, and time-zone requirements.
Request this roleResponsibilities
What they'll own
- Resolve support tickets across email and chat
- Escalate technical issues with clear context
- Track CSAT and resolution time
Typical skills
What we look for
Zendesk / IntercomEmpathetic writingProduct knowledge
Standards every candidate meets
- · US-based, native English fluency
- · Reference-checked and portfolio-reviewed
- · Time-zone overlap with your working hours
- · 30-day replacement guarantee
Ready when you are